Resources

ALA Participant Handbook

ALA Participant_Handbook_Cover page

 

This handbook has been produced as a point of reference for participants to find information about ALA’s policies and procedures that we have put in place to make your learning experience as productive, rewarding and enjoyable as possible.

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 Complaints, Feedback and Appeals Policy

Feedback with Colourful Comments Symbol

 

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Login to ALA Training Portal to provide feedback or lodge a complaint or appeal.

 

 

Privacy  Policy

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ALA is committed to providing you with the best possible customer service experience.

ALA is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.

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ALA – ASQA Audit Report

ASQA Audit

 

ALA is pleased to provide a copy of our most recent ASQA audit. Audit finding as at 27/08/2015: Compliant with no rectifications or recommendations for improvement.

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