ALA Participant Handbook
This handbook has been produced as a point of reference for participants to find information about ALA’s policies and procedures that we have put in place to make your learning experience as productive, rewarding and enjoyable as possible.<<< Click image to download
Complaints, Feedback and Appeals Policy
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Login to ALA Training Portal to provide feedback or lodge a complaint or appeal.
ALA is committed to providing you with the best possible customer service experience.
ALA is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.
ALA – ASQA Audit Report
ALA is pleased to provide a copy of our most recent ASQA audit. Audit finding as at 27/08/2015: Compliant with no rectifications or recommendations for improvement.